FAQs

What types of products do you offer?

We offer a variety of handcrafted wooden gifts, including home decor items, kitchenware, personal accessories and custommade pieces.

What type of wood do you specialise in?

We predominantly work with olive wood.

Where is your olive wood sourced from?

The wood is imported from Tunisia and manufactured/laser engraved here in the UK.

Is the olive wood food safe?

Yes, absolutely. All of our olive wood products are treated food safe!

Do you offer customised or personalised engraving?

Absolutely! We offer custom engraving services to personalise our products for special occasions such as weddings, birthdays and corporate events.

How can I place an order?

You can place an order directly through our website. Simply browse our collections, select the items you'd like to purchase and proceed to checkout.

What payment methods do you accept?

We accept major credit cards (Visa, MasterCard, American Express) as well as PayPal for online orders.

How long will it take to receive my order?

Shipping times may vary depending on your location and the complexity of your order. Typically, orders are processed within 1-3 business days, with shipping times ranging from 3-7 days domestically.

Do you ship internationally?

Unfortunately , not at the moment.

What if I receive a damaged item?

We take great care in packaging our products securely, but if your item arrives damaged, please contact us immediately with a photo of the damage and we will take it from there.

Do you offer gift cards?

Yes, we do. They can be purchased on our website. You can add from £10-£100 per card. If you require a larger amount to be added, please enquire through our contact us page on the website.